Dubble requires at least OpenGL ES 2.0 to run. When Dubble is installed on a device that is too old, the screen remains black while the music is playing. For a discussion about this issue, please see this thread on our support site.
This problem is only known to occur on iPod touches of the 2nd generation that were sold by Apple alongside iPod touches of the 3rd generation. For more info on that, please see this thread on the Apple forums.
Dubble is officially supported on the following devices; if you experience this problem on any of these, something else is wrong, so let us know:
- iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5
- iPad 1, iPad 2, iPad 3, iPad 4, iPad mini
- iPod touch, 3rd generation or newer
- Mac OS X 10.6 (Snow Leopard) or newer
Posted in: Troubleshooting